Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Samsung Support Ticket - TV Issue - Ticket number - 4119973893

Samsung Support Ticket

TV Issue - Ticket number - 4119973893 - HDTV television

Created By: imran4242's Picture imran4242 Last Reply: imran4242's Picture imran4242
Priority Level: [High] Status: [Open]
Created: 5 years ago Last Updated: 5 years ago
Department: General Replies: 0
Product: HDTV television

Hi,

This is the second time I'm escalating this issue and there seems to be no response from your teams... This is absolutely frustrating and ridiculous... After 11 days of waiting when I called lakes electronics today they are still not sure when they will receive the part and when they will be able to send a technician to my place to help. Is this what Samsung service is all about... I was speaking to Jen after that and as per the process she explained I need to continue to wait for 14 working days before my case can be put up for "Repair Delay Review"... and even then there are no guarantees that my issue will be resolved... your customer service is a joke... and How non customer focused is that... And you guys call yourself an global organization ... which again seems to be a joke... I don't think your organization has the basic courtesy to acknowledge a customer issue so don't know why I'm even bothered to write this... Either ways let me try reaching out to the social media and see what kind of a reputation your organization has...


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Samsung Reviews and Complaints More Samsung reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Company was claimed This company has partnered with MeasuredUp and uses it to answer your customer questions!
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Samsung reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team