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Samsung Support Ticket - Rma1307349

Samsung Support Ticket


Created By: Roadrunner62's Picture Roadrunner62 Last Reply: Roadrunner62's Picture Roadrunner62
Priority Level: [High] Status: [Open]
Created: 5 years ago Last Updated: 5 years ago
Department: General Replies: 0

Around 6/12 I sent a baby camera to Samsung to be repaired. The bracket that hold the camera was broke. It would hold the camera in position. I received the camera back approx two weeks later. The camera had to be paired with the monitor why I don''t know it was paired when I sent it for repair. The camera would not pair with the monitor I sent it back and explained it would not pair with the monitor. Again I explained to them I shouln''t have to pair the camera if I Rec''d the same one I sent them.Any way they said there was a problem and I would have to wait till they received another camera to send me I''ve been waiting since around the 1st of July. I have a baby that needs to be monitored. I''m looking for assistance in resolving this problem and getting a camera back. Please help me .

Charles Vislocky
Smart view baby camera sew3034


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