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Samsung Support Ticket - 4121976087

Samsung Support Ticket

4121976087 - galaxy note

Created By: rcanfield's Picture rcanfield Last Reply: rcanfield's Picture rcanfield
Priority Level: [Emergency] Status: [Open]
Created: 5 years ago Last Updated: 5 years ago
Department: General Replies: 0
Product: galaxy note

i called and made claim on 11-5-2013 for charging issues with my note cell phone after many talks to att and taking the advise to try different chargers with no luck. i found out on 11-5*2013 that i was 8 days out of warranty and it would cost me 70-100 to poss repair my phone.really ???? the charging port on a phone should last longer than that. I have several other samsung products in my home and have not had an issue with them . i have 3 other co workers that have had the same charging issue with their phones from samsung as well. i request that you please either repair or reaplce my phone at no cost to me for customer service . there are tons of mentions on the internet for this issue with your product. i plan on using my upgrade in oct 2014 with another samsung product but now i have to think about this since your products are having issues with this charging port.


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