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Samsung Complaint - samsung galaxy 3 cell phone stop charging, phone is only 5 months old. - Samsung galaxy 3 cell phone
Samsung Complaint

Samsung Complaint

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samsung galaxy 3 cell phone stop charging, phone is only 5 months old. - Samsung galaxy 3 cell phone


I contacted Samsung about the cell phone not charging, they told me to send them the cell phone and their techs will try to repair the cell phone. I did what they told me and I did recieve my phone back unrepaired. I called samsung to find out why they did not fix the phone. According to their tech department the phone was declaired unfixable and that it was filed under physical damage so the phone would not be replaced.

Now the big problem is this the phone is in pristine condition the port where you plug the phone in to charge it has come detached from the mother board. How the hell would I have done that. This is called poor design and a problem with manufacture to me. If the phone started having problems with charging only 3 months after having the phone then it came to me this way. Samsung refuses to replace this phone. I am telling everyone I know about this issue so that they are pre-warned about samsung not wanting to replace their crap design.


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