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Samsung Complaint - poor service center/bad experience
Samsung Complaint

Samsung Complaint


poor service center/bad experience

To whom may concern...I am so disappointed with samsung services...I have lodge a complain somewhere in October 2012 regarding my spoiled refrigerator...A guy from Samsung came to view my refrigerator and advise me that I can do one to one exchange as it cant be repaired...I have submitted my ic and documents as requested but there's still no response from any of u.. I even call the call centre as told by the guy who came to my house as he no longer work for samsung...The call center dont even know about my spoiled refrigerator and told me they would get back by 3 working days....I have waited for 4 months since my last call but still none of u call me back and u people kept me hanging nor even advise what im supposed to do....is this the way the call Centre should do...Instead advising what to do , they cant even give me a simple call as promise....I need an advise as soon as possible !!!!!!!!!!!!!! Please call me back!!!!!!!!!!

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