Samsung Complaint

Samsung Complaint


Samsung refrigerator warranty nightmare - Samsung Refrigerator

Purchased a Samsung fridge in November of 2012. Compressor has a five year warranty. Fridge stopped working in February 2014, so it is out of Best Buys warranty period, but still under Samsung. Over 5 weeks (and counting) and we still do not have a working fridge. Authorized repair company took over a week to come look, another week to get parts, another week to come back...but parts sent from Samsung were defective. New parts ordered, another two weeks, parts installed yesterday. Fridge worked for about three nothing. Repair has already cost Samsung 400 more than we paid for fridge, and Samsung needs to replace fridge!

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
WRITE to Samsung
SUBMIT a ticket
for Samsung
WATCH videos
for Samsung
More Samsung Reviews and Complaints MORE reviews and complaints
for Samsung


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



login with Facebook and share your reviews

More Samsung reviews

Similar reviews



Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team