Samsung Complaint

Samsung Complaint


Samsung front load machine - Front load WF331ANRXAA washer

I bought the washer in late 2012. It is primarily used by 2 older people, do maybe avg 4 to 5 loads per week. It was originally $1400. The drum assembly is made of zinc and rests on stainless steel. Apparently this causes corrosion which results in a broken part. Replacing it involves complete tear down to reach the part. Warranty on parts is 1 year. Thanks for suvh a poorly designed machine Samsung .

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