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Samsung Complaint - Samsung fails to honor warranty - Samsun Refrigerator
Samsung Complaint

Samsung Complaint

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Samsung fails to honor warranty - Samsun Refrigerator


I bought this a Samsung Refrigerator from Lowes RS267TDRS. Immediately after the purchase the onboard computer began to fail. After 4 service calls in 2 months Samsung agreed to either allow me to return the unit for a full refund or keep the unit with a life time warranty. I agreed to keep the unit. Feb 8th 2015 less that 2 years later the machine failed again. So I called the Samsung 800 number and spoke with a young lady at Samsung who confirmed that yes, I was under full warranty, parts and labor. 2 days later the servicing contractor Tekniton, called and said no there was no warranty. I called Samsung back only to hear the same thing... no warranty. What a pack of liars. I assumed that after all the hassles from the original purchase were behind me. Now it seems they are not.

I assure you, I will be posting a very negative review about all things Samsung every where I can.


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