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Samsung Complaint - Samsung direct e commerce - SAMSUNG TV
Samsung Complaint

Samsung Complaint

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Samsung direct e commerce - SAMSUNG TV


I purchased a 2014 Samsung 6400 smart tv and when it finally arrived it has vertical lines on the left side of the screen. I called Samsung and they said they would send me a shipping label. When it arrived I returned it via FedEx in the original box it came in. That was on May 24 2004 and the tracking report said they received it in Rivderdale NJ on May 29. I have sent numerous emails and made countless phone calls and all I get is a run around. Today is June 27 and I am on hold with them once again and once again they are giving me a run around. I refund credit card deposits every day in my business and it only takes 2 minutes. I have since bought another Samsung TV. SHAME on me for giving them more money. DO NOT BUY FROM SAMSUNG DIRECT. Go to a retailer who can solve you problems


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