Samsung Complaint

Samsung Complaint


Samsung J3(6) not repairable at any cost. - samsung galaxy j3

I have a J3(6) phone that I purchased for my son, and after owning it for 1 month the screen was cracked. So I sent it in to Samsung and the phone was promptly sent back to me unrepaired. I was told, %u201Cdue to current business conditions, Samsung is temporarily suspending all Out-of-Warranty repairs.%u201D They also told me that I should check with my carrier or my insurance company for coverage. Upon calling around to screen repair places I was told that Samsung is not providing parts for this phone. So basically this phone is bricked if you have any issues with it not covered under their warranty. This is the crappiest customer service I have ever seen where a $200 phone is disposable. I have 2 others of these phone for my kids and they do work fairly well. This phone is fragile, and is not repairable if broken. DON%u2019T BUY THIS PHONE. It is a piece of crap and is not repairable.

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