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Samsung Complaint - Samsung Bad Appliance
Samsung Complaint

Samsung Complaint


Samsung Bad Appliance

I bought a new Samsung Refrigerator in November 2003. The compressor has gone bad after six plus years of use. This is not normal, but Samsung will not help correct the problem because the refrigerator is over 5 years old. It is my opinion that you may want to buy another Brand. If customers want to feel good about their purchases, I do not think Samsung is the company for you.

Receiveded an email from Samsung:

Dear John Kapili,

Thank you for contacting Samsung Electronics.

We understand that you are experiencing some issues with your RS2533SW refrigerator.

We are sorry for the inconvenience.

We are sorry to inform that we are not authorized to access any third party websites also the link which you

have referred to.
We suggest you get back to us with the exact description of the issue so that we can assist you further.

Thank you,

Samsung Online Support.

Follow Samsung Service on Facebook, Twitter and YouTube.

My Reply:

I have already contacted Samsung twice. You may not be authorized to access any third party websites or the link which I have referred to, but there are many thousands of other people that can. My complaint about the product that Samsung makes is reaching many. My refrigerator may have cost me less than $2000.00 but my warnings to others about Samsung will cost Samsung allot more. Six years is a poor record of performance for the Samsung appliance I purchased. http://www.JohnKapili.com Receives over 700,000 hits per year

Sunday May 15 2011 - 09:38:39 | John Kapili |

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