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Samsung Complaint - Rejection of Insurance Claim
Samsung Complaint

Samsung Complaint


Rejection of Insurance Claim

Write your review, complaint or question heI had purchased Smasumg Galaxy SIII neo from Pakistan on Aug 09 2014 for Rupees 31,500/-.When i purchased the mobile phone i was told that you will get accidental insurance for the mobile phone which will be vaild for one year.My mobile fell off and got damanged when i sent the phone for insurance claim for the warranty claim the company declined the insruance claim sayong that i have not activated the insurance.My question is that is samsung playing with people if i have purchased a product with the understanding that it is covered in accidenatl insurance so what is the logic behind activating the insurance it does not make any sense.I expect your company to look into the matter and arrange the warranty claimed for the replacement of the phone otherwise it will leave a very bad impression of yours.re and add as much detail as possible so the Business you review can improve and reply to you.

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