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Samsung Complaint - PC Richards - SAMSUNG DISHWASHER
Samsung Complaint

Samsung Complaint



I purchased 4 appliances from PC Richards and spent over $5000. The Samsung dishwasher that I purchased (model DW80H993OUS) is the worst piece of garbage I've ever seen. The original one that was installed needed to be serviced 3 times. PC Richard replaced it with the same model dishwasher, which only worked for a week before it flashed the LE code, which stands for LEAKING. I had to take another day off from work to meet yet another technician who basically told me that this would keep happening. I went to PC Richard and demanded a full refund, and was told that the only way they could do that would be to have someone on my end uninstall the dishwasher, and bring it to the store. So now the onus is on me! Meanwhile, I've washed more dishes by hand in the last 4 months than I have in the past 40 years!
I've never been so dissatisfied with a business as I am with BOTH PC Richard and Samsung. To add insult to injury, I just got my $200 "rebate check" from Samsung, which turns out to be a $200 gift card to Home Depot. You can't make this stuff up!!
PC Richard needs to stand behind what it sells, and if they're smart, they'll stop selling this Samsung dishwasher. My only regret is that I didn't see all of the negative reviews about the dishwasher from other owners - EVERYONE GIVES IT 1 STAR, BECAUSE IT'S NOT POSSIBLE TO GIVE IT ZERO STARS!!!

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