Samsung Complaint

Samsung Complaint


Galaxy Note - Samsung Galaxy Note 10.1

Shame on Samsung ,being a largest company in world that could provide a proper customer support and handle the queries.
Have purchased a Galaxy Note in sept 2013,It was sent to repair 4 times for screen problem.
Finally the case went to Resolution team and there decided to refund the money back.
Processing time for refund was 21 business days , its almost 3 months and i get calls from resolution team and wanted to check wether i have recieved the refund.
Since 2013 , my product was in samsung pocession for almost 4 months.
I have given up on dealing with his company.
Will invlove ACCC to deal further

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