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Samsung Complaint - Customer support & after sales services are HORRIBLE & EXTREMELY WORST
Samsung Complaint

Samsung Complaint

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Customer support & after sales services are HORRIBLE & EXTREMELY WORST


I wanted to NOTE but i can't!!!
I bought a brand new NOTE EDGE with manufacturer fault!!!
I requested to get a 1 to 1 replacement!!!
Waiting for 1 month++ still no ANSWER no STOCK no ETA!!!

Customer keep chasing... & SAMSUNG keep dragging...

Customer keep complaining... & SAMSUNG keep ignoring...

It is irresponsible & acted dishonestly!!!

At first SAMSUNG informed me to wait for 7 days... *No respond at all - till i call to their customer service X3 times - & Few days later >>>
"Someone" informed me to wait for another 2 weeks in order to get my replacement NOTE EDGE!!! *Again, no respond at all - i call again to their customer service X2 times - & Few days later >>>

Now What??? After waiting for 1 month++ >>> SAMSUNG told me "NO ETA" at all - ask me to JUST WAIT - & WAIT & WAIT - till ??? Their answer is:"DON'T KNOW"!!!

Hey SAMSUNG~ really & truly~
No matter how good your products are...
Your customer support & after sales services are HORRIBLE & EXTREMELY WORST!!!


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