Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Samsung Complaint - Cell phone issue still present after repair - Galaxy S3
Samsung Complaint

Samsung Complaint

ADVERTISEMENT

Cell phone issue still present after repair - Galaxy S3


This is the short version of my story. I can provide more elements and all the evidence.

My phone's software crashes when sending or receiving a phone call. I've already sent the phone to Samsung service center and then when I got the phone back, after few days, the concern was still occurring on the phone. The issue is unbearable. I called Samsung technical support again, and they told me to send the phone back to them again. The only issue is that it would take another two weeks (I am paying for my phone bill in the meantime), and I have no guarantee that they would fix the phone this time. They even installed the wrong software after looking at the phone (it was asking for a sim card and sprint network does not take sim cards...). Samsung technicians lost their credibility. I thus contacted Sprint to claim the insurance and replacement of the phone in 3 business day, but I had to pay the total amount of $46.00. For the reasons stated above, I am requesting that Samsung provides me with a refund for the insurance and replacement of the phone.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Samsung
SUBMIT a ticket
for Samsung
WATCH videos
for Samsung
More Samsung Reviews and Complaints MORE reviews and complaints
for Samsung

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Samsung reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team