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Samsung Complaint - Battery Failure
Samsung Complaint

Samsung Complaint


Battery Failure

Hi i bought a Samsung S4 in China on September. ive been using it for about 2 months and yesterday i went off when the battery still charged about 50. i looked at the battery and it looks inflated/puffy. i ve reading articles about that and i found that in fact samsung galaxy S4 had an issue on their batteries. how can i get my battery replaced?
this is the data of the battery.
S/N: BD1D713HS/2-B
MOM: 2013.07.13

i hope this could help in order to improve your quality and i belive you want the battery back in order to autopsy it.

Ive been trying to get help on the 01800 phone but no one will help me since they say it%u2019s a Galaxy S4 bought in another country, for me its SAMSUNG and its not fair to pay over 1000 usd and get this type of issues after 2 months.

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